You have to check out or you will be charged.” Even though there were only a few rooms being used on that floor during our stay.
I called to ask for a 1/2 hour -1 hour extension in the room and she promptly and proudly said “ NOPE we don’t allow that. The day of check out, our bus back to New York was delayed. She was very dismissive with my questions. She was a blonde with slightly curly hair that was pulled back. I found one of the front desk workers to be very unfriendly.